Refund policy
Fishing & Outdoor Gear Return Policy
Effective Date: August 2026
At TACKLE THE WORLD LLC, we strive to make every purchase straightforward and dependable. If an eligible product does not meet your expectations, you may request a return in accordance with the terms below.
Return Period
Return requests must be submitted within 30 days after the order has been delivered.
Returned merchandise must generally:
- Be unused and in resalable condition
- Remain in its original packaging where applicable
- Include all original components and accessories
- Not have been modified or altered
- Not show signs of excessive wear or misuse
- Include the applicable order information
Items that do not satisfy these conditions may be ineligible for a refund.
Fishing Equipment & Tackle
Because fishing equipment can be affected by use, exposure to water, dirt, bait, chemicals, or outdoor conditions, products should remain unused if you wish to return them.
Items may not qualify for return if they have been:
- Used for fishing
- Exposed to water or outdoor conditions
- Modified or customized
- Damaged through improper use
- Returned without required components
- Subjected to excessive wear
Non-Returnable Items
The following products are generally not eligible for return:
- Personalized or customized merchandise
- Final-sale products
- Clearance merchandise
- Gift cards
- Used fishing equipment
- Products damaged through misuse or improper maintenance
Refunds
After an eligible return is received, the merchandise will be inspected.
Once the return is approved, the refund will be issued to the original payment method within 5–10 Business Days.
Your bank or payment provider may require additional time to post the refund to your account.
Damaged or Incorrect Merchandise
If your order arrives damaged, defective, or different from the product ordered, please contact us within 7 days after delivery.
Please provide:
- Order number
- Description of the issue
- Photos of the product
- Photos of the shipping packaging
We will review the information and determine the appropriate resolution.
Return Shipping
Customers are responsible for return shipping expenses unless the return is related to:
- An incorrect item sent by us
- A verified product defect
- Damage that occurred during delivery